Java Developer / Application Support Engineer

We are seeking a highly motivated and skilled individual to join our Customer Production Support team. You will be responsible for providing application support and back-end development services to ensure that our systems are running smoothly, optimized, and meet customer requirements.
This is a full-time position dedicated to one customer. You will be a part of a team that is committed to delivering high-quality services and ensuring customer satisfaction. If you have a passion for application support and back-end development and want to be part of a dynamic team, we encourage you to apply.
Department
501 Product and Technology
Employment Type
Full Time
Location
Riga, Latvia
Workplace type
Hybrid
Compensation
€3,500 - €4,200 / month

Key Responsibilities

  • Provide efficient application support and back-end development services to ensure smooth operations and optimization of our systems
  • Monitor and analyze logs to detect and resolve issues proactively
  • Work closely with the development team to resolve defects, customer enhancements, and updates to meet customer requirements
  • Respond to submitted customer tickets and provide timely and effective solutions
  • Collaborate with other team members to ensure timely and efficient delivery of tasks
  • Create and maintain technical documentation related to the systems supported
  • Actively participate during Scrum ceremonies: planning, backlog refinement, daily calls, and retrospective meetings
  • Contribute to the overall team success during all phases of the software development life cycle

Skills, Knowledge & Expertise

  • 2+ years of experience in application support, back-end development, or related fields
  • Knowledge of Java Core, Spring Core, Spring Boot, Unit testing, JSF, Spring Webflow, Liquibase, Git or Mercurial, and Maven
  • Experience working with REST API and knowledge of HTTP protocol
  • Excellent problem-solving and analytical skills
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work across multiple time zones, incl. USA
  • Understanding of Jenkins
 The following skills would be a plus:
  • Familiarity with monitoring and log analysis tools (e.g. Nagios, Splunk, ELK Stack, etc.)
Experience
  • Intermediate English level
  • Experience with Scrum and Agile
Mindset
  • Curious to learn, use, and extend internal frameworks and solutions
  • Growth-oriented not only towards yourself but also towards your teammates and company success

Job Benefits

  • Work with top talent and great colleagues who are industry and technology experts. Operate in a Scaled Agile environment, diverse, multicultural and cross-functional teams
  • We are a global and modern software product company building world-class Enterprise InsurtTech Product powered by leading-edge technologies (microservices, reactive, cloud, continuous delivery)
  • We can offer ownership to our employees- from being able to make decisions that impact the growth of the company, to giving stock options
  • We offer freedom - build from building your career path through development programs and exciting global mobility opportunities (we have a remote and global culture)
  • Attractive compensation packages (includes merit-based increase and stock options)
  • Health insurance, mobile device with conversation limit, home office set up one-time compensation
  • We work with the newest Apple Macbooks
*Please note that we will be proceeding only with those applications that have valid working permits in the location stated in the vacancy description.

About EIS

EIS Group is the technology innovator for insurance.

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides an open, flexible platform of core systems and digital solutions allowing insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create experiences the world will love. With thousands of APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. EIS powers premium growth for insurers in all lines of business worldwide. For more information visit EISGroup.com

After you submit your application for this job vacancy, your personal data will be processed according to the applicable data protection and privacy laws and will be stored in the HR unit of EIS. No personal data will be disclosed to third parties without your consent.
 
EIS does not use Artificial Intelligence tools or any Generative AI applications in the recruitment and hiring process as part of the screening, assessing or selection process.
 
At EIS we know that the diversity of our workforce is a strength. We consider for employment all qualified applicants without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military or veteran status.

EIS does not accept unsolicited resumes from 3rd party agencies and has no fee obligation.

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Department
501 Product and Technology
Employment Type
Full Time
Location
Riga, Latvia
Workplace type
Hybrid
Compensation
€3,500 - €4,200 / month
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